Privacy Policy
Your privacy matters to us.
John Fleming Insurance (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, contact us, or request insurance services.
This policy complies with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable British Columbia privacy laws.
1. Who We Are
John Fleming Insurance is an independent insurance brokerage based in Burnaby, British Columbia. We serve individuals and businesses across British Columbia by providing insurance advice and access to coverage from multiple insurers.
2. Information We Collect
We may collect personal information including, but not limited to:
- Name
- Contact details (email, phone number, address)
- Insurance-related details you provide through forms or inquiries
- Information required to obtain insurance quotes or service requests
- Technical information such as IP address, browser type, and pages visited
3. How We Use Your Information
We use your information to:
- Respond to inquiries and requests
- Provide insurance quotes and services
- Communicate with you about your coverage or questions
- Improve our website and services
- Meet legal and regulatory requirements
We do not sell your personal information.
4. Cookies and Analytics
Our website uses cookies to ensure proper functionality and to understand how visitors use our site.
- Essential cookies are required for site operation
- Analytics cookies (such as Google Analytics) help us improve site performance
- Marketing cookies may be used in the future for advertising purposes
You can manage your cookie preferences at any time using the Cookie Preferences link on our website.
5. Third-Party Service Providers
We may share information with trusted third parties, including:
- Insurance companies and underwriting partners
- Technology and analytics providers
- Regulatory bodies where required by law
These parties are only permitted to use your information for authorized purposes.
6. Data Storage and Security
We take reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, or disclosure.
7. Retention of Information
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Your Rights
You may request access to, correction of, or information about how your personal data is used by contacting us.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact:
John Fleming Insurance
6696 Hastings Street
Burnaby, BC
Canada
Website: https://jfi.bc.ca
10. Updates to This Policy
This Privacy Policy may be updated periodically. Any changes will be posted on this page.